Iron Mountain Backup PC Home > Support
Support
Manage Your Account
Need to restore files or add addition folders to backup? Use our online Account Manager tool. Click here to login.
Online User’s Guide
This simple guide provides you an overview with everything you need to know about your backup service.
- Where to find account information
- About my backup
- Selecting Files in Backup View
- About Backup Data Retention
- Retrieve view options
- Retrieving data via the Internet - MyRoam
- Order CD/DVD copies of my backups
- How to use "Find" to locate backed up files
- Recover an existing account
- Software version upgrades
Frequently Asked Questions
Learn more about Unlimited Backup PC from our frequently asked questions.
System Requirements
Find out what computers and operating systems we support.
Submit a Billing Question
Questions about your bill? Click here to contact our bill department.
Contact Support
Need technical assistance? Contact our support department.

